ScanToSheetHelp & frequently asked questions
Getting started
How do I sign up?
Sign-up is exclusively via Google Single Sign-On. Click “Sign in” and follow the instructions. After signing up you get 3 free scans to try it out, and a Google Sheet is created for you automatically.
Which file formats are supported?
We support JPG, PNG and PDF files. You can upload and process several files at once.
How do I upload receipts?
After signing in, drag & drop files into the upload area or click “Select files”. Then click “Start processing”.
Billing & pricing
How does the pay-per-use system work?
You pay only €0.10 per successfully recognized receipt. There is no base fee and no contract. You top up credit on your account and can run as many scans as your balance allows.
How do I top up credit?
Click your profile picture in the header navigation and choose “Settings”. There you can pay securely via Paddle with credit card, Apple Pay or PayPal.
What happens with receipts that aren’t recognized?
Files that aren’t recognized as a receipt are completely free. They are marked “No receipt” and are not deducted from your balance.
Does my credit expire?
No, your credit does not expire and can be used indefinitely.
Processing & export
How long does processing take?
Most receipts are processed within 30–60 seconds. You can follow the progress under “Processing status”.
How do I export the data?
After successful processing you can select individual receipts or several at once and click “Export”. The data is transferred automatically into your Google Sheet.
Can I correct recognition errors?
You can review the recognized data before export by clicking a processed receipt. Corrections are currently made directly in Google Sheets after export.
Privacy & security
How secure is my data?
All receipts are stored encrypted and deleted automatically after 24 hours. Data is transmitted over HTTPS. We are fully GDPR-compliant.
Who has access to my Google Sheets?
Only you have access to your Google Sheets. We use the Google Sheets API only to write the extracted data. We cannot read your sheets or access them otherwise.
Which Google permissions do you need?
We only need permission to create new Google Sheets and add data. We have no access to your other Google files or personal data.
Problems & support
What should I do about processing errors?
For scan errors you can start another attempt via the “Retry scan” button. For export errors use “Retry export”.
How do I reach support?
You can reach us via the contact form or directly by email at info@scantosheet.eu. We usually reply within 24 hours.
Can I delete my account?
Yes, you can delete your account at any time. Just contact us by email. All your data is deleted immediately. Any remaining credit is not refunded.